Privacy Policy

When you request a Site Assessment, contact CIVIMETRA, or otherwise communicate with us, you may provide information including:

• your name
• company or organization
• email address
• phone number
• project location
• the type of site information or service you are interested in
• project descriptions, questions, or other information you choose to provide

Please do not submit confidential, legally privileged, sensitive personal, or regulated information through the website unless CIVIMETRA has specifically requested it for an established project.

When you visit the CIVIMETRA website, we may automatically collect limited technical, usage, security, and marketing-attribution information, including:

• pages visited and general website interactions
• landing-page URL
• referring website, when available
• browser and device information
• approximate geographic information
• campaign parameters such as UTM source, medium, campaign, content, and term
• advertising click identifiers such as a Google Click ID (gclid) when present
• information necessary to protect the website and forms from abuse or automated submissions

CIVIMETRA's lead system preserves first-touch campaign attribution during a browser session so we can understand which marketing effort generated an inquiry.

For form security and rate limiting, CIVIMETRA may process the network address associated with a submission. We do not retain that address in raw form for this purpose. Instead, the system stores a one-way salted hash used to recognize repeated submission attempts. Temporary rate-limit records are intended to be retained for approximately 24 hours and are removed during subsequent form-processing cleanup.

CIVIMETRA uses cookies and similar technologies for website analytics and advertising measurement.

Google Analytics may use first-party cookies to distinguish users and sessions and measure how visitors interact with the website.

Google Ads conversion measurement may use first-party cookies and advertising click identifiers to associate a website inquiry with an earlier interaction with a CIVIMETRA advertisement.

CIVIMETRA also uses browser session storage to retain first-touch marketing attribution during a visitor's browser session.

You can control or delete cookies through your browser settings. Limiting cookies may reduce the accuracy of website and advertising measurement.

CIVIMETRA may use information collected through the website to:

• respond to inquiries and Site Assessment requests
• understand a prospective project and determine whether CIVIMETRA may be able to help
• communicate with prospective and existing customers
• prepare proposals, quotes, or project follow-up
• maintain reasonable records of inquiries and customer communications
• protect the website and forms against spam, abuse, fraud, and automated submissions
• understand which marketing efforts result in legitimate business inquiries
• measure website and advertising performance
• improve CIVIMETRA's services, website, communications, and customer experience

CIVIMETRA does not sell or rent personal information submitted through the website.

CIVIMETRA uses Google Analytics and Google Ads conversion measurement to understand website usage and determine whether advertising results in legitimate business inquiries.

Information processed for these purposes may include page visits, general website interactions, campaign parameters, advertising click identifiers such as gclid, and whether a Site Assessment request was successfully submitted.

CIVIMETRA also stores first-touch campaign attribution with a lead record when available, including landing URL, referrer, UTM parameters, and gclid.

We use this information to evaluate which advertising campaigns and marketing messages generate useful business inquiries and to improve CIVIMETRA's marketing and services.

CIVIMETRA does not currently use Site Assessment submissions for remarketing audiences, Customer Match lists, or advertising based on lists of prospective customers who submit the form.

CIVIMETRA does not sell personal information for advertising purposes.

CIVIMETRA uses service providers to operate the website, protect its forms, store lead information, send notifications, provide business email, and measure website and advertising performance.

These providers may include:

• OpenAI / ChatGPT Sites for website hosting and application infrastructure
• Cloudflare services, including Turnstile and database/infrastructure services, for security and lead processing
• Resend for transactional website email notifications
• Zoho Mail for CIVIMETRA business email
• Google Analytics for website measurement
• Google Ads for advertising and conversion measurement

These providers process information as necessary to provide their services and according to their own privacy, security, and contractual obligations.

CIVIMETRA may also disclose information when reasonably necessary to comply with law or legal process, respond to lawful governmental requests, protect CIVIMETRA or others, investigate fraud or security concerns, or in connection with a merger, acquisition, sale, or restructuring of the business.

CIVIMETRA generally intends to retain prospective-customer inquiries for up to 24 months so that we can follow up on potential projects, understand prior conversations, evaluate business-development efforts, and maintain reasonable business records.

Information associated with active customers, projects, transactions, contractual obligations, disputes, accounting requirements, insurance matters, or legal obligations may be retained longer where appropriate.

Temporary form-security and rate-limit records are retained for substantially shorter periods.

Analytics and advertising-measurement information may be retained according to CIVIMETRA's configured settings and the applicable service provider's retention practices.

You may control or delete cookies through your browser settings.

Google also provides tools and settings that allow users to control aspects of Google Analytics and advertising personalization and measurement.

Depending on where you live and applicable law, you may also have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

Privacy requests may be sent to:

allen@civimetra.com

Please describe your request clearly enough for us to identify the relevant information. CIVIMETRA may need to verify your identity before fulfilling certain requests.

CIVIMETRA will not discriminate against individuals for exercising applicable privacy rights.

CIVIMETRA uses reasonable administrative and technical safeguards intended to protect information entrusted to us. However, no internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure.

CIVIMETRA provides business-to-business construction-site intelligence and drone-mapping services. Our website is not directed to children under 18, and CIVIMETRA does not knowingly seek personal information from children.

CIVIMETRA may update this Privacy Policy as our services, technology, advertising practices, or legal obligations change. The effective date shown above identifies the most recent revision.